Terms of Service

Framework AI (“Framework”, “we”) provides software that helps construction contractors complete bid and prequalification forms. These terms are between Framework and the company whose account is created (“you”). The person who creates the account confirms they are authorised to accept these terms for that company.

Framework is in a closed beta with a small number of invited contractors. The service may change, be interrupted, or have defects. Features described in the product may be incomplete. We will tell you about material changes rather than making them silently.

You are responsible for keeping your sign-in credentials secure and for activity under your account. Tell us promptly if you believe an account has been accessed without authorisation. You are responsible for the people you invite into your workspace and for removing access when someone leaves your company.

The documents, company information and other material you put into Framework remain yours. You grant us only the permission needed to operate the service for you — storing your material, processing it to produce the outputs you ask for, and displaying it back to your workspace.

You confirm you have the right to upload what you upload, including any material belonging to your clients or subcontractors.

Framework uses AI models to read documents and propose values for form fields. These proposals can be wrong, incomplete, or confidently misleading. Framework is a drafting aid, not a substitute for your professional judgement.

You must review every value before you submit a form. The product is built to make that review possible — it shows you where each value came from and flags the ones it is unsure about — but the responsibility for what you submit to an owner, a general contractor, or a surety remains yours. We are not liable for a bid, prequalification, or contract outcome that follows from an unreviewed output.

Do not use Framework to break the law, to upload material you have no right to, to attempt to reach another customer’s data, to probe or disrupt the service, or to resell access to it. We may suspend an account that is doing any of these.

Paid plans include a monthly allowance of credits, which are consumed by AI work such as filling a form or indexing a document. When an allowance is used up, further AI work is declined until the allowance resets or more credits are added — we would rather stop and tell you than run up a bill you did not expect.

To be completed. Final wording on beta pricing, comped subscriptions, refunds, proration and taxes.

You can stop using Framework at any time. We may end or suspend access if these terms are breached, or if we discontinue the service.

To be completed. What happens to your data when an account closes — including how to request an export and how deletion is carried out.

To be completed. Warranty disclaimers, liability caps, indemnities and governing law. These will be drafted with a lawyer before Framework is offered outside the closed beta.

We will notify beta customers before a materially different version of these terms takes effect, and the date at the top of this page will change.